We often get asked questions about our products and service, including requests for specialist advice regarding the type of technology that is needed for a variety of applications. We have listed a few common questions below. Please don’t hesitate to contact us if you’re question isn’t answered below or you want to enquire about a custom alarm system.
A water leak detection system has been specifically designed to identify when a leak is detected. Some of CMR Electrical’s products turn off the water supply when a leak is detected. All systems can be used to detect liquid leaks from equipment or areas containing water such as Office Tea points, Water pipes, Bathrooms, Wet Rooms, Kitchens, Server Room or any area or equipment containing water.
Yes, because we design and manufacture our own equipment, special applications and modification to our standard equipment is not a problem, please contact our sales team.
Using our standard signal cable it would be 100 metres, however if you need a longer distance we can use a different cable that will give a 500 metre maximum distance.
Yes, we can provide a 12VDC remote flashing beacon requiring a 2 core low voltage signal cable to be run between both units.
Yes, just advise how long the power lead needs to be.
Yes providing you can supply a jpeg format picture of it.
If you don’t need to turn off the water supply when water is detected, Our two zone LD2 with water detection cable. If you want to turn off the water in each area when water is detected, our 2 zone 2 valve LD4V system again with detection cable would be best.
Yes, providing the words are no longer than 10 characters long including spaces
The green lamp is indicating that the detection cable on one zone is connected correctly, the red lamp is advising that the cable is broken or fitted incorrectly on the other. First check the wiring connections going to the faulty zone for bad connections. Then un-plug the connector at the end of the detection cable, un-plug the detection cable from the white signal cable and plug in the connector which was removed from to the end of the detection cable into the white signal cable. If the fault lamp remains red the white signal cable is damaged or incorrectly terminated, if the lamp turns green the detection cable is damaged.
First try reversing the red & black signal cable wires at the suspect zone terminals. If the lamp remains on, put the wires back as they were, un-plug the connector at the end of the detection cable, un-plug the detection cable from the white signal cable and plug in the connector which was fitted to the end of the detection cable. If the red lamp remains on, the white signal cable could be damaged or the zone could have a faulty end of line terminator. If the lamp turns off, re-connect the detection cable and end of line connector and using the sensitivity adjustment potentiometer (see manual) adjust the sensitivity toward minimum. If this does not resolve the problem the detection cable could be damaged or contaminated.
Yes, providing the solenoid coil voltage is 230VAC.
The damp dirt around the cable is the reason why the system is showing a water detected alarm on zone two. You can clean the cable by using a clean damp cloth, rap the cloth around the cable and pull it down its length to remove the dirt. Once the dirt has been removed, use kitchen tissue paper in the same way to remove all dampness from the cable. Alternatively you can reduce the sensitivity on that zone by turning the sensitivity adjustment potentiometer clockwise until the lamp extinguishes.